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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/14509

Title: Patients' perspective on factors affecting utilization
Authors: Abdalla A. Saeed
Badreldin A. Mohamed
Issue Date: 2002
Publisher: Saudi Medical Journal
Abstract: Patients concerns, suggestions, desires and expectations of health services need to be seriously examined due to their potential influence on utilization and satisfaction. Information obtained through patients' surveys has proven to be a valuable source of quality improvement and strategic planning of health servicesl and their optimum utilization by consumers. Assessment of quality and utilization of Primary Health Care Centers (PHCCs) services can be enhanced by including patients' perceptions and views in addition to
URI: http://hdl.handle.net/123456789/14509
Appears in Collections:College of Applied Medical Sciences

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