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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/15365

Title: The Six Sigma Phenomenon Change Little Thing Affect in Huge Result - synopsis of six sigma behavior and case study project
Authors: Mehmet Sabih AKSOY
Heru Susanto
Keywords: Six Sigma Phenomenon, Business Performance, Customer Service
Issue Date: 2009
Publisher: IPROMS
Abstract: The research and project has been done for evaluated and description of 'six sigma phenomenon' increasing business performance. Detail of six sigma and most of six sigma expertise opinion are mention with simple and understandable to follow it step by step, word by word. Six Sigma vs TQM is one of the hot issues since which is better one and newest method for implemented. Several method and technique of statistic and its equation are used in order to clearly and supporting case study section, Sriwijaya Rent A Car company. Finally, six sigma give us phenomenon that just little thing of change, it will be affect in huge of company aspect.
URI: http://hdl.handle.net/123456789/15365
Appears in Collections:College of Computer and Information Sciences

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