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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/2799

Title: E-commerce adoption in Saudi Arabia: an evaluation of commercial organizatios' web sites
Authors: Al-Otaibi, Mutlaq B.
Al-Zahrani, Rasheed M.
Keywords: E-Commerce
Web Sites
Computer Sciences
Issue Date: 2003
Publisher: International Conference on Information Technology in Asia (CITA)
Citation: CITA; 26-31
Abstract: Information Technology (IT) is rapidly growing in The Kingdom of Saudi Arabia (KSA). PC sales and Internet growth is the highest in the region [1, 2]. However, it is generally believed that e-Commerce practices are not progressing at the same speed. To judge this, Saudi web practices need to be evaluated. This study is one of the first scientific studies of Saudi commercial web sites by analyzing the practices and the characteristics of those sites. It measures the tendency of Saudi organizations towards e- Commerce. Our investigation considers the marketing, human interaction, knowledge support and e-Commerce dimensions within those sites. Today’s Saudi e-Commerce practices are generally immature, where most of the previous dimensions are either missing or very weak. This paper offers an insight into the status of e-Commerce in Saudi Arabia. Despite the fact that our survey is not exhaustive, we claim that the results reached in this paper reflect -to a large extent- the current situation, and could be used by responsible authorities to find means to encourage those practices and overcome weaknesses and barriers.
URI: http://hdl.handle.net/123456789/2799
Appears in Collections:College of Computer and Information Sciences

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